Privacy Policy
Privacy Policy
Effective Date: [Insert Date]
Healthcare Automation Technology Sdn Bhd (“we”, “us”, “our”, or “the Company”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with us, including through our website, products, and services. By accessing or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you interact with our website, purchase IoT devices, or use our products:
1.1 Personal Information
- Name
- Email address
- Phone number
- Shipping and billing addresses
- Payment information (credit card or other payment methods)
1.2 Device and Usage Data
- Information about the IoT devices you purchase or use, including device serial numbers, model numbers, software/firmware versions, and device configurations.
- Data generated by the IoT devices, including health-related data (such as heart rate, sleep patterns, or physical activity) or other personal data collected through the device’s sensors.
- Usage data, such as device usage history, interactions with the device, and support requests.
1.3 Log and Technical Information
- IP address, browser type, operating system, and device information when you visit our website or interact with our digital products.
- Cookies and tracking technologies that collect data on how you interact with our website and services.
2. How We Use Your Information
We use your personal information for the following purposes:
2.1 To Provide and Manage Services
- Process orders, payments, and product shipments.
- Provide technical support and customer service related to the use of our IoT devices.
- Improve our products, services, and customer experience.
2.2 To Communicate with You
- Send you product updates, promotional offers, and marketing materials (you can opt-out of marketing communications at any time).
- Notify you of any important updates regarding our products, services, or changes to our terms and policies.
2.3 To Ensure Security
- Monitor and protect the security of our website, devices, and systems.
- Detect, prevent, and address technical issues or fraud.
2.4 To Comply with Legal Obligations
- To comply with legal, regulatory, or contractual requirements.
- To respond to legal requests, such as subpoenas, court orders, or law enforcement inquiries.
3. Data Sharing and Disclosure
We will not share your personal information with third parties, except in the following cases:
3.1 Service Providers
We may share your information with trusted third-party service providers who assist with business operations, such as payment processing, order fulfillment, customer service, and marketing. These service providers are only allowed to use your personal information for specific purposes and are required to protect it.
3.2 Legal Compliance
We may disclose your information if required by law or to protect our rights, safety, or property, or that of our customers or others. This may include sharing information with law enforcement agencies or regulators.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the new owner as part of the transaction. We will notify you before your personal information is transferred and becomes subject to a different privacy policy.
4. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
5. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When we no longer need your personal information, we will take steps to securely delete or anonymize it.
6. Your Rights and Choices
6.1 Access and Update Your Information
You have the right to access, correct, or update the personal information we have collected about you. You can do this by logging into your account or contacting us directly.
6.2 Opt-out of Marketing Communications
You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly at.
6.3 Request Deletion of Your Data
You may request that we delete your personal data, subject to applicable legal requirements. Please contact us at [Contact Email] for deletion requests.
6.4 Data Protection Rights
Depending on your location, you may have additional data protection rights under applicable laws, such as the General Data Protection Regulation (GDPR) in the European Union. You can exercise your rights by contacting us using the contact information provided below.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, analyze trends, and gather demographic information. Cookies are small text files stored on your device. You can control or disable cookies through your browser settings, but doing so may affect the functionality of our website and services.
8. Children’s Privacy
Our products and services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information,
Healthcare Automation Technology Sdn Bhd
